Field report
CKT 01 · Panel upgrade
★★★★★
Our 1962 house still had the original fuse box. Ray walked me through the 200-amp
upgrade on a whiteboard, pulled the permit the same week, and the inspector signed
off without a single correction. The panel is so clean it looks framed. The
close-out email with photos and the typed breaker directory is the most
professional thing a contractor has ever sent me.
Kristin H. Spokane — Garland District · June 2026
Field report
CKT 03 · EV charger
★★★★★
Three other companies quoted me an EV charger without asking a single question.
Alder asked what car, what commute, which garage wall — then talked me into the
cheaper of two options because my panel could handle it. Flawless through two
winters now, and my brother-in-law got the same treatment last month.
Devon P. Liberty Lake · April 2026
Field report
CKT 02 · Troubleshooting
★★★★★
Lights flickered in half the house for a year. Two handymen replaced switches and
shrugged. Dana found it in ninety minutes — a failing neutral at the meter — and
had it fixed the same day with the utility coordinated and everything documented.
Worth every cent of the diagnostic fee, which they folded into the repair anyway.
Sam & Jordan T. Spokane Valley · February 2026
Reply from Ray Alder
A failing neutral is sneaky and genuinely dangerous — glad you kept pushing for a real answer, Sam.
Field report
CKT 05 · Standby generator
★★★★★
The windstorm in November took our power for four days in 2021, so we finally did
the standby generator. Alder handled the whole thing — pad, gas coordination,
transfer switch, county inspection. When the grid dropped this January, the
generator picked the house up in eleven seconds. My freezer full of elk has never
been safer.
Bruce W. Nine Mile Falls · January 2026
Field report
CKT 04 · Lighting
★★★★★
Kitchen remodel lighting: recessed cans, under-cabinet strips, and two pendants
over the island. Dana sketched the layers on paper before quoting, and the
dimmers don’t buzz — which I now understand is a thing you have to earn.
The crew swept the floor twice. Twice!
Elena M. Spokane — South Hill · December 2025
Field report
CKT 01 · Panel upgrade
★★★★☆
Quality of the panel work: ten out of ten, inspector said as much. Docking a star
because the original visit had to be rescheduled when their emergency queue blew
up after a storm. Carrie called before the window opened, which I appreciated,
but I did burn a vacation morning.
Paul G. Cheney · October 2025
Reply from Ray Alder
Fair, Paul. Storm weeks wreck the board and no-power homes jump the line. Thanks for letting us make it right the following Tuesday.
Field report
CKT 02 · Inspection
★★★★★
Bought a 1948 fixer on the north side. Alder’s pre-purchase inspection found
knob-and-tube behind two walls the seller’s disclosure missed, priced the
remediation on the spot, and my agent used the report to knock a chunk off the
price. The inspection paid for itself fifty times over.
Aisha R. Spokane — Hillyard · September 2025
Field report
CKT 02 · Emergency call
★★★★★
Sunday night, half the house dead, breaker wouldn’t reset. The emergency
line was answered by Ray himself, who talked me through checking two things and
then came out anyway when the second one looked wrong. Found a cooked wire nut in
a junction box from a previous owner’s DIY. Fixed, photographed, invoiced at
exactly the after-hours rate he quoted on the phone.
The Okafors Millwood · August 2025
Field report
CKT 01–04 · Repeat client
★★★★★
We’re slowly renovating a 1910 craftsman and Alder has done four projects
for us now. Same crew every time, same standard every time. Marcus labeled our
ancient fuse subpanel just because it bothered him. When we sell this house, the
binder of Alder close-out emails is going on the kitchen counter next to the
disclosure forms.
Greg & Dana G. Spokane — Browne’s Addition · May 2025
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